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Job Vacancy in International Other

French &Italian Customer services advisor: based in GREECE

Job Vacancy Description: Job Title
Bilingual French & Italian Customer Services Advisor

Location

ATHENS, in Greece
(The job is located in a beautiful suburb near the beach in the smart and historical North East part of Athens)


The company

You will be working for one of the best known, largest and most well respected multilingual Contact Centres in the country. Employing several thousand people across the world it has offices in well over 47 countries and handles more than 20,000 market research and telephone based projects every year on a global basis

Salary

Euros 14,077 + paid over time

The job

• Acting as the first point of contact for all French and Italian inbound clients
• Pro-actively respond to IT related customer queries in French, Italian and English via email or over the telephone
• Translate and input client information onto the in-house database
• Take in bound calls in a timely manner
• Conduct ad hoc market research surveys for clients
• Data input and information management
• Liaise with the team leader to solve any escalations
This is a project based environment and there are real opportunities to develop the role and also within the company itself

First interviews will be conducted over the telephone

The Team
The team in Greece works in all the following languages: English, French, German, Italian, Spanish, Polish, Russian, Arabic, Turkish, Hebrew, Bulgarian, Romanian, Portuguese, Hungarian, Slovenian, Ukrainian, Dutch, Norwegian, Danish, Flemish and Swedish.

Helpful information
Greece is a very beautiful and interesting country and the opportunities that this company provides are unmatched anywhere else in Europe. You will be supported in your move to Athens in the following practical ways:

1. The HR department will assist you in getting a tax number, bank account and social security number

2. On arrival, you will be provided with hotel accommodation for 2 weeks near the office free of charge

3. You will be assisting by a Real Estate Agency who will advise you on finding an apartment to rent. You will also be offered advice if you wish to flat-share with a colleague
Practical information /the standard of living in Athens

1. Rents in Athens range from Euros 150- 400 per month
2. Transport should only cost Euros 35 per month
3. Living costs ( food/drink etc) is around Euros 80 per week

Job Vacancy Details

Language French
Other Language Italian
Other Language English
Job Type Description Bi-Lingual
Job Type Description Customer Service
Job Type Description Marketing
Salary Euros 14,077 per year + PAID OVERTIME
Location International Other
Contact name ND
Telephone 020 7836 7878
Email nicole@appointmentsbilanguage.co.uk
Date posted 22/12/2009

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