Client Testimonials
Appointments Bi-Language
Sony Professional
From Sony's website : "Appointments Bi-Language partner with Sony to trial videoconferencing for the global recruitment industry" In early December we partnered with Appointments Bi-Language to host a live videoconference to interview candidates in Australia and London for real vacancies through the UK based European recruitment agency. ..more
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"In our London telesales centre, we were increasingly being asked to support clients on a European basic. This required multi-lingual Account Executive's. As well as the pre-requisite language, candidates needed previous sales and customer services experience. We briefed Tim at Appointments Bi-Language at the end of 2000. Since then, they have placed five high calibre multi-lingual Account Executives with us to cover Nordic sales. They provide candidates quickly with no fuss, and as a result we are able to turn our recruitment process round within one week. Appointments Bi-Language are the only agency we use to source our multi-lingual sales recruitment needs, and this will continue to be the case. I would highly recommend them to any potential client."
Recruitment Manager
Lego:
"Appointments Bi-Language and especially Louise Constable has been a welcome part of our recruitment process. She quickly got a good understanding of the right calibre of people needed for our department, as well as being professional and efficient in helping us fill our vacancies within a short time frame. Louise and her team have made recruitment a hassle free experience, and in the process provided us with valued team members."
Christina Kjolner
Habitat:
"Habitat has been using ABL since November 2000. In that short time we have found that ABL has been able to respond very well to our recruitment needs. We have been particular impressed with the level of professionalism that we have received from our Account Manager, Carrie Lummins, who always provides suitable candidates and supports our process from start to finish. We look forward to working with Carrie and ABL in the future and hope to continue our successful track record of recruitment."
Human Resources Manager
Deutsche Bank AG London:
"I always approach Appointments Bi-Language first for my bi-lingual secretarial and support staff as they attract very high quality candidates both in terms of skills and education. Through our dealings over the years Appointments Bi-Language have developed a sound understanding of our requirements and I know that candidates put forward by them are going to be able to do the job.
The team at Appointments Bi-Language are a pleasure to work with, they give an efficient, knowledgeable, personalised service."
Manager, Personnel
MLP Private Finance Plc:
"Louise Constable from Appointments Bi-Language has successfully recruited support staff for MLP Private Finance Plc for the last four years. We have found her to be consistent in finding candidates who are appropriate for the special needs of our company. We appreciate her ability to identify candidates with a positive attitude and above average performance."
Managing Director
Credit Lyonnais Securities :
"During the past four years Credit Lyonnais Securities has recruited many secretarial and administrative staff, the majority through Appointments Bi-Language, a task that has been made easier by the expertise and professionalism of Nicole, Marie and their excellent team. The agency has established itself and appears to go from strength to strength attracting high quality bi-lingual candidates along the way."
Personnel Officer
Macmillan Magazines Ltd:
"We have been using Appointments Bi-Language for the past 3 years and have found that time after time they provide the quality and calibre we require. They are incredibly enthusiastic and professional in their approach. I found that within a very short period of time they managed to match candidates to our exact specification. They are a pleasure to do business with."
Personnel Officer
News International Newspapers Ltd:
Brenda Hemmings, Personnel Executive
"I have been using Appointments Bi-Language agency since the Company was set up in 1991 and previously used the services of Marie Eichler and Nicole Debson when they were with previous companies. I cannot speak too highly of the professionalism of the team, the service they provide and the extremely high calibre of staff provided. It gives me great pleasure in recommending Appointments Bi-Language to you and I would be happy to give further information if required."
Personnel Executive
Opodo:
"I have personally worked with Appointments Bi-Language since May 2001, using their services for both the recruitment of permanent and temporary staff. During my time with Opodo I have built up a very strong working relationship with Appointments Bi-Language and their consultants have grown a valuable understanding of Opodo and it's culture. We have successfully recruited a number of staff through them during this time. I would highly recommend Appointments Bi-Language to any prospective clients and would be more than happy to offer a verbal reference should you require any further information."
Head of Human Resources
RWS Group:
"Having used a number of language agencies in the past, we have found Appointments Bi-Language to be a breath of fresh air. They listen to what we say and only send us the CV's which are relevant and meet our requirements. They are prompt and efficient and always keep up informed of progress. I have no hesitation in recommending Appointments Bi-Language to anyone who requires a professional and enthusiastic language recruitment agency."
Personnel Manager
Skanska Construction:
"I contacted various specialist language recruitment agencies. However, there was only one agency that excelled in both their customer contact and initial response. This was Appointment Bi-Language, who from the outset was made a sole agency for our vacancy. All my contacts with Appointments Bi-Language were with Georgina Jamieson and I have only unqualified praise for her professional and efficient approach."
Human Resources Manager
Rotary:
"Of all the agencies I approached, ABL with by far the quickest to respond to my enquiry with a choice of CV's from appropriate, enthusiastic and professional individuals. Whilst other agencies spent weeks advertising for candidates, ABL were able to respond immediately with an array of very suitable candidates. Louise Constable and her colleagues made my hectic recruitment schedule stress free, getting candidates to interviews with just 2 hour notice and unobtrusively chasing me for progress reports. Most importantly, every candidate fully matched my brief and so no time was wasted interviewing inappropriate applicants. Since the position has been filled, the level of service has not faltered, with regular updates and communication from Louise. This is my first, but definitely not my last transaction with ABL. I look forward to using them for future recruitment needs.."
Commercial Manager
Revlon:
"We have been working with Appointments Bi-Language to fill our administration and other operational needs. They deliver excellent service in a speedy manner, whilst always keeping me informed of the changing candidate circumstances and availability. I look forward to a successful long term relationship with Appointments Bi-Language."
Human Resources Advisor
Private Acquisitions:
"I have been increasingly impressed with the level of service provided by Alex Dunnett at ABL. From our first meeting in October he has been highly professional, asking all the relevant questions in order to better understand what we are looking for in a candidate. The quality and calibre of the candidates that Alex has provided Private Acquisitions have been outstanding. I have also used the translation service provided by ABL. The translation team was extremely helpful and found excellent translators at short notice. Both Alex and the translation team have been enthusiastic, friendly, professional and efficient, not to mention reliable. It is a pleasure working with them."
Parkes and Company:
"We have been using Appointments Bi-Language for a couple of years now for our temporary and permanent staff and the candidates have always proved to be of excellent quality. The service provided by Appointments Bi-Language is very pleasant; they know exactly what we are looking for, and we always get CV's that meet our standards. We look forward to using Appointments Bi-Language in the future."
Alfred Dunhill Limited:
"We have always found the service to be excellent, Appointments Bi-Language have a good understanding of the Company culture, we can rely on the high calibre of candidates and that they will fit into our organisation."
Human Resources
Sit-Up:
"I have had a close working relationship with Georgina Jamison, a recruitment consultant at Appointments Bi-Language, for the past three years. I have found her to have exceptional skills and highly recommend her as an excellent partner to any recruitment team. We have found her to be dedicated, driven and focused. Her ability to understand the complex and changing business needs of our organisation enables her to provide excellent and supportive recruitment service at all times, adding value and saving costs in the long term. The service provided by Appointment Bi-Language covers: Call Centre agents (inbound, outbound and email), Team Leaders, Trainers and Customer Service managers and Senior Call Centre Staff. We look forward to having a long and successful relationship with Appointments Bi-Language going forward."
Paribas:
"I would thoroughly recommend Appointments Bi-Language to any firm looking for an agency that will provide them with a quality, professional and most of all friendly service."
Human Resources Department
ITE Group Plc:
"We have been consistently impressed by the high calibre of candidates presented to us by Appointments Bi-Language. Louise Constable and the team at ABL deliver us fast and effective customer service and understand our company's ever changing requirements. Since we know they always deliver, Appointments Bi-Language is always our first point of call for our recruitment needs. We look forward to having a long and successful relationship with them going forward."
HR Officer
Baring Private Equlity Partners Limited
"I would like to thank you for your help in finding me such an excellent assistant - you and your colleagues have been by far the most helpful among all agencies I contacted."
Senior Partner
Melia White House
"Over the past 8 months I have formed an excellent business relationship with Louise Constable and have successfully placed 2 candidates through Appointments Bi-Language. Working in the international hotel arena can lead to problems recruiting the right candidates with the language and cultural experience with we require within a 4 star superior hotel. Louise has come to show great understanding and knowledge for our particular needs and this has become evident with the two excellent candidates that have been placed this year, along with the four candidates placed before I joined the company."
Human Resources Manager
Kroll:
"Since February 2005 Matt Curley has worked on a variety of vacancies for several of Kroll's UK offices. At first we worked together on a trial basis for language specific positions but as a result of Matt's excellent account management skills, ability to quickly understand our business requirements and his success rate in fulfilling vacancies, Appointments Bi-Language has been given preferred supplier status with some of our core business groups for all administration, secretarial, sales and business development roles. Matt has demonstrated that he is able to source high calibre and suitable candidates for Kroll in a professional, efficient, timely and enthusiastic manner. I am looking forward to continuing to work together with Appointments Bi-Language in the New Year and would happily recommend them to other recruiters."
Recruitment Officer
Givenchy:
"Over the last financial year, [Appointments Bi-Language] has helped in recruiting my own PA, the PA to the MD of Givenchy and also a member of Guerlain team. The candidates recruited are of the highest calibre and have added great value to our organisation. The ABL team provided a professional recruitment service and I have recommended their services, and in particular Tim Venn to both business contacts and personal friends."
Human Resources Director
Irwin Mitchell Solicitors:
"All of the candidates put forward by Appointments Bi-Language were very strong contenders. In particular, I would like to pass our appreciate to Louise Constable, who was key in finding these candidates for us. We were very impressed with the level of service provided, and the professionalism shown at all stages. We felt she really understood the qualities we were looking for, and thanks to her in-depth approach to selecting potential candidates and her willingness to communicate with us at every stage, the interview selection process was greatly facilitated for us, and we did not feel at any point that our time had been wasted by using your agency. We will certainly consider using Appointments Bi-Language where ever possible for our recruitment needs."
Yahoo!:
"Appointments Bi-Language is now our main supplier of sales operational and customer services personnel. I rarely need to go elsewhere for quality candidates, and the consultant with whom I deal understands our requirements perfectly. I have been impressed by Appointments Bi-Language and Yahoo! is not a company easily impressed."
L’Oreal Luxury Products Division UK:
"We have been working with Appointments Bi-Language for both temporary and permanent appointments since 1998 and they are our sole supplier for temporary needs. We have always found their service to be highly efficient, reliable and flexible. The team at ABL are very friendly and approachable and have taken the time over the years to understand our business and the individual requirements of our divisions."
Human Resources Manager
Estee Lauder:
"Appointments Bi-Language have assisted Estee Lauder in recruiting a very high calibre of staff since June 2003. Helping to fill mainly administrative positions, some of which have had particularly challenging language requirements, they have shown an excellent understanding of the Company by always putting forward well-matched candidates for the roles. The service offered by Appointments Bi-Language is efficient yet personable. I would certainly recommend them to another company"
Human Resources Co-ordinator
Delta Air Lines
"It is with a great deal of gratitude that I write to thank you for your assistance during the recruitment process. I have particularly appreciated your infectious, positive approach. "
Manager - Personnel
Yazaki Europe Ltd.
"We were extremely pleased with the professionalism and calibre of the interpreters and
translators. Appointments Bi-Language anticipated our specific needs for such a large and
varied gathering of multilingual and multicultural delegates. Their pro-active and helpful
approach was vital for the smooth running of the above event and we have booked their
services for the next meeting of the Special Negotiating Body in September.
We look forward to having a long and successful relationship with Appointments Bi-Language,
going forward."
UK HR Manager
Gullivers Travel Associates
"Appointments Bi-Language Ltd has been supplying top quality translators since 2005 for the following languages: Bulgarian, Brazilian Portuguese, Croatian, Danish, French, Norwegian, Russian, Spanish, Swedish and Turkish. We were extremely pleased with the professionalism and calibre of the translators. Their pro-active and helpful approach is vital for the smooth running of our websites. We look forward to keep having a long and successful relationship with Appointments Bi-Language."
Translations Coordinator
Huxley Associates
"I found the service and professionalism for Appointments Bi-Language to be the best in the market place. I'd like to thank you for always being honest with your comments on the candidates and for fully briefing them before they came to see me. As Huxley Associates continues to expand in Europe, we will be requiring additional consultants and I shall not hesitate to call ABL with the requirements first."
Recruitment Manager
Club Europe
"[Appointments Bi-Language] took time to visit and understand the culture of the company before submitting any candidates. The quality of those subsequent candidates has always been excellent. She has always been professional in her dealings with me and she is always my first choice for my recruitment needs."
Human Resources Manager
Control Risks Group:
"What makes the recruitment consultancy relationship unique is that ABL understands our business and our resourcing needs – we do not get inundated with unsuitable CV’s but on the other hand if ABL come across a good "CRG type" they will send over a speculative CV. Throughout all dealings over the years I have at all times found the ABL team to be professional and sensible in their dealings. It is also great and (unusual) that the staff turnover is so low and that we continue to deal with the same people year after year."
HR Assistant
Bunzl Outsourcing Services UK Ltd:
Carol Ray, Personnel Officer
"Within a week [Appointments Bi-Language] had put forward three suitable candidates all of whom were capable of filling the vacancy and fitted the profile we were looking for. We successfully offered the job to one of these candidates who accepted within 24 hours of the interview and started working for us two days later."
Personnel Officer
Avenue Capital Group:
"Appointments Bi-Language have always provided us with a fast and efficient service. They listen to the job specification and will forward a selection of carefully chosen candidates which fit the bill, saving time and energy. As a result Appointments Bi-Language have helped us to successfully recruit for a number of administrative vacancies"
Enskilda Securities:
"I just wanted to thank you for all your help and express my gratitude for the excellent and professional way you handled our latest recruitment drive. You provided a first class shortlist of candidates, and handled the interviews and liaising with candidates in a very professional manner. It is always good to have an agency that you can trust and rely on supplying the exact kind of candidates we are looking for."
Head of Personnel
Beiten Burkhardt Mittl & Wegener
"Due to the nature of our business, we are in demand for excellent bi-lingual staff and Appointments Bi-Language has proved to be the most efficient language recruitment agency in London. I have recommended ABL several times to other law firms and I very much enjoy working with Tim Venn. Above all, I appreciate his professional yet exceedingly pleasant approach and I would like to thank him for the courtesy extended to me over the past 14 months."
Microgistix
"Having successfully worked with Georgina & Helen at Appointments Bi-Language to fill both temporary & permanent positions within our head office in London, when we decided to relocate the Customer Services Group from Evesham to London, they were the first and only people we turned to for assistance with the replacement of 90% of the team. Both are great to work with and demonstrated very quickly that they understood the demands of our very specialised niche business. They spent time in the office to understand the culture of the organisation and the working environment of our office. Georgina was able to provide us with a very cost effective and extremely efficient solution to our staffing needs when needing to replace permanent positions we had vacant. Helen too, when our requirements were that of temporary cover. The fact that they have both been able to immediately identify people to match our recruitment requirements is, in our experience, a unique achievement. In addition to their obvious professional skills, they are thoroughly nice people and working with them is a very easy, pleasant & fun experience."
Managing Director
The Boston Consulting Group
"Appointments Bi-Language deliver a prompt, efficient service with refreshingly good humour and definitely "service with a smile!" They always keep me fully informed of progress on any vacancy and have invariable put forward high calibre candidates who can do the job. We now always approach Appointments Bi-Language first with our vacancies. I can unreservedly recommend their service"
Support Staff Recruiter
Capital International Limited
"Capital International Limited has been using the services of Appointments Bi-Language since 1996. They have provided us with many top quality Administrative Assistants in all areas of the Company. The service provided by the team has been fantastic and they have always been professional and efficient. I look forward to continuing the excellent working relationship we have established with them, and have no hesitation in recommending the services of Appointments Bi-Language to you"
Human Resources Specialist
Commerzbank
"Commerzbank AG has been using ABL for a number of years. We are extremely satisfied with the service they provide and the quality of Administrative and Secretarial staff we are able to recruit as a result. Not only does ABL deliver a fast and efficient service, they also provide us with the exact candidate profile for all our vacancies. They are therefore able to meet our requirements and also satisfy the needs of our Business Managers who are continually seeking top quality staff. ABL achieve this high level of satisfaction with us because they are clearly professional in conducting a rigorous screening procedure. Commerzbank AG are looking forward to continuing an excellent working relationship with ABL. The team are extremely helpful and we rate them very highly. We would certainly have no hesitation in recommending their services and would be happy to provide further information if required."
Human Resources Business Manager
H. Forman & Son:
"We contact Appointments Bi-Language on the strength of their reputation for being a market leader in the recruitment of support staff and sales people. We recruited two staff on a permanent basis and also used Appointments Bi-Language to supply a number of temporary staff to assist on telesales in our busiest period; the run up to Christmas. The candidates were carefully selected and well briefed by Appointments Bi Language and Tim Venn was able to fill both permanent vacancies within one week. Appointments Bi Language were able to recognise instantly the type of employee we were seeking and within only four interview, the two posts were filled. Both of our permanent recruits have turned out to be extremely valuable team members, with a polite, friendly, professional, hardworking and enthusiastic attitude. What more could an employer look for. I would strongly recommend Appointments Bi Language to similar companies."
Managing Director
Wordwave:
"After spending months interviewing inappropriate candidates and wasting my time on no-shows I persuaded my new employer to let me recruit a key role via Appointments Bi-Language. The result, as always, was several superb, targeted and pre-screened candidates, who met my search criteria exactly.
Anyone questioning whether they can recruit less expensively should consider my story: Without ABL it took me 3 months, 6 cheap agencies, 3 websites and 2 newspaper ads and I didn't find one suitable candidate. ABL took less than a week to find three, proving you really do get what you pay for!"
Director of Client Services
JCDecaux:
"JDC has had a long-standing relationship with ABL with numerous successful placements over many years. My main point of contact is Louise Constable who has always been extremely helpful, friendly and approachable. Louise has a very good understanding of our business and our OneStopShop and WorldLink teams. In addition, the service provided is consistently high - right from the start of the recruitment process to offer stage and beyond, once the candidate has started working for us."
HR Advisor
European Investment Fund
"We are writing to thank you for the excellent service you provided us with during our recent search for a bi-lingual secretary. We were very satisfied with the high calibre of candidates you provided us with and your pro-activeness and enthusiasm in your search for suitable profiles for your vacant position. We would not hesitate to recommend you to other prospective clients. We look forward to working again with you in the future."
Human Resources
Flextech Television
"Appointments Bi-Language have always provided us with a fast and efficient service. They listen to the job specification and will forward a select of carefully chosen candidates which fit the bill, saving us valuable time and energy. As a result Appointments Bi-Language have helped us to successfully recruit for a number of vacancies. "
HR Advisor
Frost & Sullivan
"As we work with clients worldwide, it is essential for us to recruit high calibre staff with multi-lingual capabilities. We have been very happy with the services that Appointments Bi-Language provided us and the good calibre of candidates that they introduced. We will continue to use Appointments Bi-Language and would certainly recommend them."
Account Manager
Sony Professional
From Sony's website : "Appointments Bi-Language partner with Sony to trial videoconferencing for the global recruitment industry" In early December we partnered with Appointments Bi-Language to host a live videoconference to interview candidates in Australia and London for real vacancies through the UK based European recruitment agency. ..more
Getty Images
"In our London telesales centre, we were increasingly being asked to support clients on a European basic. This required multi-lingual Account Executive's. As well as the pre-requisite language, candidates needed previous sales and customer services experience. We briefed Tim at Appointments Bi-Language at the end of 2000. Since then, they have placed five high calibre multi-lingual Account Executives with us to cover Nordic sales. They provide candidates quickly with no fuss, and as a result we are able to turn our recruitment process round within one week. Appointments Bi-Language are the only agency we use to source our multi-lingual sales recruitment needs, and this will continue to be the case. I would highly recommend them to any potential client."
Recruitment Manager
Lego:
"Appointments Bi-Language and especially Louise Constable has been a welcome part of our recruitment process. She quickly got a good understanding of the right calibre of people needed for our department, as well as being professional and efficient in helping us fill our vacancies within a short time frame. Louise and her team have made recruitment a hassle free experience, and in the process provided us with valued team members."
Christina Kjolner
Habitat:
"Habitat has been using ABL since November 2000. In that short time we have found that ABL has been able to respond very well to our recruitment needs. We have been particular impressed with the level of professionalism that we have received from our Account Manager, Carrie Lummins, who always provides suitable candidates and supports our process from start to finish. We look forward to working with Carrie and ABL in the future and hope to continue our successful track record of recruitment."
Human Resources Manager
Deutsche Bank AG London:
"I always approach Appointments Bi-Language first for my bi-lingual secretarial and support staff as they attract very high quality candidates both in terms of skills and education. Through our dealings over the years Appointments Bi-Language have developed a sound understanding of our requirements and I know that candidates put forward by them are going to be able to do the job.
The team at Appointments Bi-Language are a pleasure to work with, they give an efficient, knowledgeable, personalised service."
Manager, Personnel
MLP Private Finance Plc:
"Louise Constable from Appointments Bi-Language has successfully recruited support staff for MLP Private Finance Plc for the last four years. We have found her to be consistent in finding candidates who are appropriate for the special needs of our company. We appreciate her ability to identify candidates with a positive attitude and above average performance."
Managing Director
Credit Lyonnais Securities :
"During the past four years Credit Lyonnais Securities has recruited many secretarial and administrative staff, the majority through Appointments Bi-Language, a task that has been made easier by the expertise and professionalism of Nicole, Marie and their excellent team. The agency has established itself and appears to go from strength to strength attracting high quality bi-lingual candidates along the way."
Personnel Officer
Macmillan Magazines Ltd:
"We have been using Appointments Bi-Language for the past 3 years and have found that time after time they provide the quality and calibre we require. They are incredibly enthusiastic and professional in their approach. I found that within a very short period of time they managed to match candidates to our exact specification. They are a pleasure to do business with."
Personnel Officer
News International Newspapers Ltd:
Brenda Hemmings, Personnel Executive
"I have been using Appointments Bi-Language agency since the Company was set up in 1991 and previously used the services of Marie Eichler and Nicole Debson when they were with previous companies. I cannot speak too highly of the professionalism of the team, the service they provide and the extremely high calibre of staff provided. It gives me great pleasure in recommending Appointments Bi-Language to you and I would be happy to give further information if required."
Personnel Executive
Opodo:
"I have personally worked with Appointments Bi-Language since May 2001, using their services for both the recruitment of permanent and temporary staff. During my time with Opodo I have built up a very strong working relationship with Appointments Bi-Language and their consultants have grown a valuable understanding of Opodo and it's culture. We have successfully recruited a number of staff through them during this time. I would highly recommend Appointments Bi-Language to any prospective clients and would be more than happy to offer a verbal reference should you require any further information."
Head of Human Resources
RWS Group:
"Having used a number of language agencies in the past, we have found Appointments Bi-Language to be a breath of fresh air. They listen to what we say and only send us the CV's which are relevant and meet our requirements. They are prompt and efficient and always keep up informed of progress. I have no hesitation in recommending Appointments Bi-Language to anyone who requires a professional and enthusiastic language recruitment agency."
Personnel Manager
Skanska Construction:
"I contacted various specialist language recruitment agencies. However, there was only one agency that excelled in both their customer contact and initial response. This was Appointment Bi-Language, who from the outset was made a sole agency for our vacancy. All my contacts with Appointments Bi-Language were with Georgina Jamieson and I have only unqualified praise for her professional and efficient approach."
Human Resources Manager
Rotary:
"Of all the agencies I approached, ABL with by far the quickest to respond to my enquiry with a choice of CV's from appropriate, enthusiastic and professional individuals. Whilst other agencies spent weeks advertising for candidates, ABL were able to respond immediately with an array of very suitable candidates. Louise Constable and her colleagues made my hectic recruitment schedule stress free, getting candidates to interviews with just 2 hour notice and unobtrusively chasing me for progress reports. Most importantly, every candidate fully matched my brief and so no time was wasted interviewing inappropriate applicants. Since the position has been filled, the level of service has not faltered, with regular updates and communication from Louise. This is my first, but definitely not my last transaction with ABL. I look forward to using them for future recruitment needs.."
Commercial Manager
Revlon:
"We have been working with Appointments Bi-Language to fill our administration and other operational needs. They deliver excellent service in a speedy manner, whilst always keeping me informed of the changing candidate circumstances and availability. I look forward to a successful long term relationship with Appointments Bi-Language."
Human Resources Advisor
Private Acquisitions:
"I have been increasingly impressed with the level of service provided by Alex Dunnett at ABL. From our first meeting in October he has been highly professional, asking all the relevant questions in order to better understand what we are looking for in a candidate. The quality and calibre of the candidates that Alex has provided Private Acquisitions have been outstanding. I have also used the translation service provided by ABL. The translation team was extremely helpful and found excellent translators at short notice. Both Alex and the translation team have been enthusiastic, friendly, professional and efficient, not to mention reliable. It is a pleasure working with them."
Parkes and Company:
"We have been using Appointments Bi-Language for a couple of years now for our temporary and permanent staff and the candidates have always proved to be of excellent quality. The service provided by Appointments Bi-Language is very pleasant; they know exactly what we are looking for, and we always get CV's that meet our standards. We look forward to using Appointments Bi-Language in the future."
Alfred Dunhill Limited:
"We have always found the service to be excellent, Appointments Bi-Language have a good understanding of the Company culture, we can rely on the high calibre of candidates and that they will fit into our organisation."
Human Resources
Sit-Up:
"I have had a close working relationship with Georgina Jamison, a recruitment consultant at Appointments Bi-Language, for the past three years. I have found her to have exceptional skills and highly recommend her as an excellent partner to any recruitment team. We have found her to be dedicated, driven and focused. Her ability to understand the complex and changing business needs of our organisation enables her to provide excellent and supportive recruitment service at all times, adding value and saving costs in the long term. The service provided by Appointment Bi-Language covers: Call Centre agents (inbound, outbound and email), Team Leaders, Trainers and Customer Service managers and Senior Call Centre Staff. We look forward to having a long and successful relationship with Appointments Bi-Language going forward."
Paribas:
"I would thoroughly recommend Appointments Bi-Language to any firm looking for an agency that will provide them with a quality, professional and most of all friendly service."
Human Resources Department
ITE Group Plc:
"We have been consistently impressed by the high calibre of candidates presented to us by Appointments Bi-Language. Louise Constable and the team at ABL deliver us fast and effective customer service and understand our company's ever changing requirements. Since we know they always deliver, Appointments Bi-Language is always our first point of call for our recruitment needs. We look forward to having a long and successful relationship with them going forward."
HR Officer
Baring Private Equlity Partners Limited
"I would like to thank you for your help in finding me such an excellent assistant - you and your colleagues have been by far the most helpful among all agencies I contacted."
Senior Partner
Melia White House
"Over the past 8 months I have formed an excellent business relationship with Louise Constable and have successfully placed 2 candidates through Appointments Bi-Language. Working in the international hotel arena can lead to problems recruiting the right candidates with the language and cultural experience with we require within a 4 star superior hotel. Louise has come to show great understanding and knowledge for our particular needs and this has become evident with the two excellent candidates that have been placed this year, along with the four candidates placed before I joined the company."
Human Resources Manager
Kroll:
"Since February 2005 Matt Curley has worked on a variety of vacancies for several of Kroll's UK offices. At first we worked together on a trial basis for language specific positions but as a result of Matt's excellent account management skills, ability to quickly understand our business requirements and his success rate in fulfilling vacancies, Appointments Bi-Language has been given preferred supplier status with some of our core business groups for all administration, secretarial, sales and business development roles. Matt has demonstrated that he is able to source high calibre and suitable candidates for Kroll in a professional, efficient, timely and enthusiastic manner. I am looking forward to continuing to work together with Appointments Bi-Language in the New Year and would happily recommend them to other recruiters."
Recruitment Officer
Givenchy:
"Over the last financial year, [Appointments Bi-Language] has helped in recruiting my own PA, the PA to the MD of Givenchy and also a member of Guerlain team. The candidates recruited are of the highest calibre and have added great value to our organisation. The ABL team provided a professional recruitment service and I have recommended their services, and in particular Tim Venn to both business contacts and personal friends."
Human Resources Director
Irwin Mitchell Solicitors:
"All of the candidates put forward by Appointments Bi-Language were very strong contenders. In particular, I would like to pass our appreciate to Louise Constable, who was key in finding these candidates for us. We were very impressed with the level of service provided, and the professionalism shown at all stages. We felt she really understood the qualities we were looking for, and thanks to her in-depth approach to selecting potential candidates and her willingness to communicate with us at every stage, the interview selection process was greatly facilitated for us, and we did not feel at any point that our time had been wasted by using your agency. We will certainly consider using Appointments Bi-Language where ever possible for our recruitment needs."
Yahoo!:
"Appointments Bi-Language is now our main supplier of sales operational and customer services personnel. I rarely need to go elsewhere for quality candidates, and the consultant with whom I deal understands our requirements perfectly. I have been impressed by Appointments Bi-Language and Yahoo! is not a company easily impressed."
L’Oreal Luxury Products Division UK:
"We have been working with Appointments Bi-Language for both temporary and permanent appointments since 1998 and they are our sole supplier for temporary needs. We have always found their service to be highly efficient, reliable and flexible. The team at ABL are very friendly and approachable and have taken the time over the years to understand our business and the individual requirements of our divisions."
Human Resources Manager
Estee Lauder:
"Appointments Bi-Language have assisted Estee Lauder in recruiting a very high calibre of staff since June 2003. Helping to fill mainly administrative positions, some of which have had particularly challenging language requirements, they have shown an excellent understanding of the Company by always putting forward well-matched candidates for the roles. The service offered by Appointments Bi-Language is efficient yet personable. I would certainly recommend them to another company"
Human Resources Co-ordinator
Delta Air Lines
"It is with a great deal of gratitude that I write to thank you for your assistance during the recruitment process. I have particularly appreciated your infectious, positive approach. "
Manager - Personnel
Yazaki Europe Ltd.
"We were extremely pleased with the professionalism and calibre of the interpreters and
translators. Appointments Bi-Language anticipated our specific needs for such a large and
varied gathering of multilingual and multicultural delegates. Their pro-active and helpful
approach was vital for the smooth running of the above event and we have booked their
services for the next meeting of the Special Negotiating Body in September.
We look forward to having a long and successful relationship with Appointments Bi-Language,
going forward."
UK HR Manager
Gullivers Travel Associates
"Appointments Bi-Language Ltd has been supplying top quality translators since 2005 for the following languages: Bulgarian, Brazilian Portuguese, Croatian, Danish, French, Norwegian, Russian, Spanish, Swedish and Turkish. We were extremely pleased with the professionalism and calibre of the translators. Their pro-active and helpful approach is vital for the smooth running of our websites. We look forward to keep having a long and successful relationship with Appointments Bi-Language."
Translations Coordinator
Huxley Associates
"I found the service and professionalism for Appointments Bi-Language to be the best in the market place. I'd like to thank you for always being honest with your comments on the candidates and for fully briefing them before they came to see me. As Huxley Associates continues to expand in Europe, we will be requiring additional consultants and I shall not hesitate to call ABL with the requirements first."
Recruitment Manager
Club Europe
"[Appointments Bi-Language] took time to visit and understand the culture of the company before submitting any candidates. The quality of those subsequent candidates has always been excellent. She has always been professional in her dealings with me and she is always my first choice for my recruitment needs."
Human Resources Manager
Control Risks Group:
"What makes the recruitment consultancy relationship unique is that ABL understands our business and our resourcing needs – we do not get inundated with unsuitable CV’s but on the other hand if ABL come across a good "CRG type" they will send over a speculative CV. Throughout all dealings over the years I have at all times found the ABL team to be professional and sensible in their dealings. It is also great and (unusual) that the staff turnover is so low and that we continue to deal with the same people year after year."
HR Assistant
Bunzl Outsourcing Services UK Ltd:
Carol Ray, Personnel Officer
"Within a week [Appointments Bi-Language] had put forward three suitable candidates all of whom were capable of filling the vacancy and fitted the profile we were looking for. We successfully offered the job to one of these candidates who accepted within 24 hours of the interview and started working for us two days later."
Personnel Officer
Avenue Capital Group:
"Appointments Bi-Language have always provided us with a fast and efficient service. They listen to the job specification and will forward a selection of carefully chosen candidates which fit the bill, saving time and energy. As a result Appointments Bi-Language have helped us to successfully recruit for a number of administrative vacancies"
Enskilda Securities:
"I just wanted to thank you for all your help and express my gratitude for the excellent and professional way you handled our latest recruitment drive. You provided a first class shortlist of candidates, and handled the interviews and liaising with candidates in a very professional manner. It is always good to have an agency that you can trust and rely on supplying the exact kind of candidates we are looking for."
Head of Personnel
Beiten Burkhardt Mittl & Wegener
"Due to the nature of our business, we are in demand for excellent bi-lingual staff and Appointments Bi-Language has proved to be the most efficient language recruitment agency in London. I have recommended ABL several times to other law firms and I very much enjoy working with Tim Venn. Above all, I appreciate his professional yet exceedingly pleasant approach and I would like to thank him for the courtesy extended to me over the past 14 months."
Microgistix
"Having successfully worked with Georgina & Helen at Appointments Bi-Language to fill both temporary & permanent positions within our head office in London, when we decided to relocate the Customer Services Group from Evesham to London, they were the first and only people we turned to for assistance with the replacement of 90% of the team. Both are great to work with and demonstrated very quickly that they understood the demands of our very specialised niche business. They spent time in the office to understand the culture of the organisation and the working environment of our office. Georgina was able to provide us with a very cost effective and extremely efficient solution to our staffing needs when needing to replace permanent positions we had vacant. Helen too, when our requirements were that of temporary cover. The fact that they have both been able to immediately identify people to match our recruitment requirements is, in our experience, a unique achievement. In addition to their obvious professional skills, they are thoroughly nice people and working with them is a very easy, pleasant & fun experience."
Managing Director
The Boston Consulting Group
"Appointments Bi-Language deliver a prompt, efficient service with refreshingly good humour and definitely "service with a smile!" They always keep me fully informed of progress on any vacancy and have invariable put forward high calibre candidates who can do the job. We now always approach Appointments Bi-Language first with our vacancies. I can unreservedly recommend their service"
Support Staff Recruiter
Capital International Limited
"Capital International Limited has been using the services of Appointments Bi-Language since 1996. They have provided us with many top quality Administrative Assistants in all areas of the Company. The service provided by the team has been fantastic and they have always been professional and efficient. I look forward to continuing the excellent working relationship we have established with them, and have no hesitation in recommending the services of Appointments Bi-Language to you"
Human Resources Specialist
Commerzbank
"Commerzbank AG has been using ABL for a number of years. We are extremely satisfied with the service they provide and the quality of Administrative and Secretarial staff we are able to recruit as a result. Not only does ABL deliver a fast and efficient service, they also provide us with the exact candidate profile for all our vacancies. They are therefore able to meet our requirements and also satisfy the needs of our Business Managers who are continually seeking top quality staff. ABL achieve this high level of satisfaction with us because they are clearly professional in conducting a rigorous screening procedure. Commerzbank AG are looking forward to continuing an excellent working relationship with ABL. The team are extremely helpful and we rate them very highly. We would certainly have no hesitation in recommending their services and would be happy to provide further information if required."
Human Resources Business Manager
H. Forman & Son:
"We contact Appointments Bi-Language on the strength of their reputation for being a market leader in the recruitment of support staff and sales people. We recruited two staff on a permanent basis and also used Appointments Bi-Language to supply a number of temporary staff to assist on telesales in our busiest period; the run up to Christmas. The candidates were carefully selected and well briefed by Appointments Bi Language and Tim Venn was able to fill both permanent vacancies within one week. Appointments Bi Language were able to recognise instantly the type of employee we were seeking and within only four interview, the two posts were filled. Both of our permanent recruits have turned out to be extremely valuable team members, with a polite, friendly, professional, hardworking and enthusiastic attitude. What more could an employer look for. I would strongly recommend Appointments Bi Language to similar companies."
Managing Director
Wordwave:
"After spending months interviewing inappropriate candidates and wasting my time on no-shows I persuaded my new employer to let me recruit a key role via Appointments Bi-Language. The result, as always, was several superb, targeted and pre-screened candidates, who met my search criteria exactly.
Anyone questioning whether they can recruit less expensively should consider my story: Without ABL it took me 3 months, 6 cheap agencies, 3 websites and 2 newspaper ads and I didn't find one suitable candidate. ABL took less than a week to find three, proving you really do get what you pay for!"
Director of Client Services
JCDecaux:
"JDC has had a long-standing relationship with ABL with numerous successful placements over many years. My main point of contact is Louise Constable who has always been extremely helpful, friendly and approachable. Louise has a very good understanding of our business and our OneStopShop and WorldLink teams. In addition, the service provided is consistently high - right from the start of the recruitment process to offer stage and beyond, once the candidate has started working for us."
HR Advisor
European Investment Fund
"We are writing to thank you for the excellent service you provided us with during our recent search for a bi-lingual secretary. We were very satisfied with the high calibre of candidates you provided us with and your pro-activeness and enthusiasm in your search for suitable profiles for your vacant position. We would not hesitate to recommend you to other prospective clients. We look forward to working again with you in the future."
Human Resources
Flextech Television
"Appointments Bi-Language have always provided us with a fast and efficient service. They listen to the job specification and will forward a select of carefully chosen candidates which fit the bill, saving us valuable time and energy. As a result Appointments Bi-Language have helped us to successfully recruit for a number of vacancies. "
HR Advisor
Frost & Sullivan
"As we work with clients worldwide, it is essential for us to recruit high calibre staff with multi-lingual capabilities. We have been very happy with the services that Appointments Bi-Language provided us and the good calibre of candidates that they introduced. We will continue to use Appointments Bi-Language and would certainly recommend them."
Account Manager